Last Updated: June 2026
Petit Loup ("Company", "we", "us", or "our") operates the website www.petitloupdogs.com (the "Site") and offers premium boutique dog accessories. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information.
This policy is designed to comply with applicable global privacy laws, including the Israeli Privacy Protection Law, 5741-1981 (including Amendment 13 and Data Security Regulations 5777-2017), the General Data Protection Regulation (GDPR) for EU residents, and US state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use the Site.
1. Information We Collect
1.1 Personal Information You Provide Voluntarily
When you visit the Site, create an account, or make a purchase, we may collect:
- Identifiers: Full name, shipping address, billing address, phone number, and email address.
- Commercial Information: Order details, purchase history, and product preferences.
- Financial Data: Payment details. Please note: Payments are processed securely via third-party payment gateways. We do not store your credit card information on our servers.
1.2 Information Collected Automatically
Through cookies, pixels, and automated tracking technologies, we collect:
- Device and Usage Data: IP address, browser type, operating system, device type, and unique device identifiers.
- Browsing Behavior: Pages viewed, time and date of visits, links clicked, referring URLs, and interaction with our content.
2. How We Use Your Information
- Fulfilling Orders: To process, pack, ship, and deliver your purchases, and to handle returns.
- Customer Support: To respond to your inquiries, fix technical issues, and provide assistance.
- Marketing Communication: To send promotional emails, special offers, and newsletters, strictly on an opt-in basis (where required by law). You can unsubscribe at any time.
- Personalization & Improvement: To analyze how the Site is used, optimize performance, and tailor content and offers to your preferences.
- Legal Compliance & Security: To comply with legal obligations, prevent fraud, enforce our terms, and protect the security of our Site and customers.
3. Legal Basis for Processing (GDPR & Global Standards)
If you are located in the EU, UK, or jurisdictions requiring a legal basis, we process your data under: Performance of a Contract, Your Consent, Legitimate Interests, and Legal Obligation.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking tools to keep track of items in your shopping cart, understand traffic and user behavior via analytics tools, and deliver relevant advertising. You can manage your cookie preferences through your browser settings.
5. Sharing and Disclosing Your Information
We do not sell your personal information for money. However, we may share your data with trusted third-party service providers, including our e-commerce platform, payment processors, shipping and logistics partners, analytics and marketing partners, and where required by law.
6. International Data Transfers
Because our website is powered by Shopify, your personal information may be transferred to, stored, and processed in countries outside of your home country (including the United States, Canada, and Europe). We ensure appropriate safeguards are in place.
7. Data Security and Compliance
We implement strict administrative, technical, and physical security measures to protect your personal data. In the event of a severe data breach, we document and investigate thoroughly, take immediate action to contain and mitigate damage, and notify the relevant authority and affected individuals as required by law.
8. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, opt-out of sale/sharing, and port your personal data, and the right to non-discrimination for exercising these rights. To exercise any of these rights, please contact us at info@petitloupdogs.com.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting requirements, or resolve disputes.
10. Children's Privacy
Our Site is not intended for individuals under the age of 16 (or 13 in the US). We do not knowingly collect personal information from children.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting, with the updated date displayed at the top.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Petit Loup — Email: info@petitloupdogs.com